Last Updated: 11-11-2024
Welcome to Paradise Tours & Travels. By using our services, booking a tour, or accessing our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making a booking with us.
1. Booking and Payment Policy
- Reservation Confirmation: All bookings are subject to availability. A booking is confirmed only after we receive the required deposit or full payment and issue a confirmation.
- Deposit: A non-refundable deposit may be required at the time of booking to secure your reservation.
- Final Payment: Full payment is generally required within a specified period before departure. Failure to pay the balance by the due date may result in the cancellation of your booking.
- Payment Methods: We accept various forms of payment, including bank transfers, credit cards, and cash. Additional fees may apply depending on the payment method.
2. Cancellation and Refund Policy
- Cancellation by the Client: If you wish to cancel your booking, written notification must be provided to us. Cancellation charges will apply as per our cancellation policy, which varies based on the timing of the cancellation.
- Refund Policy: Refunds are subject to deduction of applicable cancellation fees and non-refundable deposits. Processing time may vary depending on your payment method.
- Cancellation by Paradise Tours & Travels: We reserve the right to cancel a tour due to unforeseen circumstances. In such cases, you may choose a full refund or transfer to an alternate tour.
3. Travel Insurance
We strongly recommend that all clients obtain comprehensive travel insurance before departure. Travel insurance should cover cancellation, loss of luggage, medical expenses, and other unforeseen events. Paradise Tours & Travels is not liable for any costs incurred due to a lack of insurance coverage.
4. Passport, Visa, and Health Requirements
- Passport and Visa: All travelers must have a valid passport and are responsible for obtaining the necessary visas before departure. Paradise Tours & Travels will assist with the visa process, but obtaining the visa remains the client’s responsibility.
- Health Requirements: You are responsible for meeting health requirements and obtaining any necessary vaccinations. Some destinations may require health certifications for entry.
5. Responsibilities and Liability
- Paradise Tours & Travels’ Responsibilities: We make every effort to ensure your travel arrangements are handled smoothly. However, we act as an intermediary for various service providers (airlines, hotels, transport providers) and cannot be held liable for delays, cancellations, or issues beyond our control.
- Client Responsibilities: Clients are expected to conduct themselves responsibly during the tour. Paradise Tours & Travels reserves the right to remove any client who disrupts the group experience, and no refund will be given in such cases.
- Force Majeure: We are not liable for any loss, damage, or delay caused by unforeseen events such as natural disasters, political unrest, strikes, or other circumstances beyond our control.
6. Changes to Bookings
- Amendments by the Client: Any changes to your booking, such as travel dates or destinations, may incur additional fees. Requests for changes should be made in writing.
- Changes by Paradise Tours & Travels: In rare cases, we may need to make minor changes to your itinerary due to operational requirements. In the event of significant changes, we will inform you promptly and offer alternatives or refunds.
7. Privacy Policy
We value your privacy and handle your personal information in accordance with our Privacy Policy, which can be viewed here. By using our services, you consent to our collection, use, and sharing of personal information as described in our Privacy Policy.
8. Complaints and Grievances
If you have a complaint during your tour, please notify us immediately to allow us to resolve the issue. Complaints received after the completion of the tour may not be considered unless they are raised promptly.
9. Intellectual Property
All content on our website, including text, images, and branding, is the property of Paradise Tours & Travels and is protected by copyright laws. Unauthorized use of our content is prohibited.
10. Governing Law
These Terms and Conditions are governed by the laws of [Your Country/Region]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [Your City/Country].
11. Acceptance of Terms
By making a booking with Paradise Tours & Travels or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
If you have any questions or need further clarification, please feel free to contact us at:
Paradise Tours & Travels
Address: Al Falahi Society, Rasulabad, Sah Alam, Ahmedabad
Email: hello@paradisetourtravels.online
Phone: +91 98248 03018